Privacy Policy

Effective Date: 4/2/2025

LakeStreet Property Management (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you interact with our services, including visiting our website or renting a property we manage.

  1. Information We Collect

We may collect the following types of information:

  1. Personal Information
  • Name, phone number, email address
  • Mailing and rental property address
  • Government-issued identification (e.g., driver’s license, passport)
  • Employment and income information (for tenant applications)
  • Payment details (e.g., rent payments, deposit transactions)
  1. Automatically Collected Information

When you visit our website, we may collect:

  • IP address
  • Browser type and version
  • Cookies and tracking technologies
  • Usage data (e.g., pages visited, time spent on site)
  1. How We Use Your Information

We use your information to:

  • Process rental applications and manage leases
  • Provide property management services
  • Communicate about maintenance requests and rent payments
  • Improve our website and services
  • Comply with legal requirements
  1. How We Share Your Information

We do not sell your personal information. However, we may share it with:

  • Service providers (e.g., maintenance contractors, payment processors)
  • Legal authorities if required by law or court order
  • Insurance providers in case of property-related claims

SMS consent and phone numbers collected for SMS purposes will not be shared with any third party for marketing purposes.

  1. Data Security

We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure.

  1. Your Rights & Choices

Depending on your location, you may have the right to:

  • Access, update, or delete your information
  • Opt-out of marketing communications
  • Request a copy of your personal data

To exercise these rights, contact us at [Your Contact Email].

  1. Cookies & Tracking

Our website may use cookies to enhance your browsing experience. You can disable cookies in your browser settings.

  1. Updates to This Privacy Policy

We may update this policy periodically. Any changes will be posted on our website with the updated effective date.

  1. Contact Us

If you have any questions about this policy, please contact:

LakeStreet Property Management
PO Box 2055, Kirkland, WA 98083
Email: info@lakestreetpm.com
Phone: (425) 823-2555

SMS Terms & Conditions

1- SMS Consent Communication:
Information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2- Types of SMS Communications:
If consent has been given to receive text messages from LakeStreet Property Management, messages may be received related to the following:
Appointment reminders
Follow-up messages
Billing inquiries
Promotions or offers (if applicable)
Example: “Hello, this is a reminder of your upcoming appointment with [Name] at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”
3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, up to 3 SMS messages per week may be received related to [appointments/billing, etc.].
Example:
“Message frequency may vary. You may receive up to 3 SMS messages per week regarding your appointments or account status.”
4- Potential Fees for SMS Messaging:
Standard message and data rates may apply, depending on the carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
5- Opt-In Method:
Opt-in to receive SMS messages from LakeStreet Property Management can be done in the following ways:

Implied consent or they message us first

6- Opt-Out Method:
Opting out of receiving SMS messages can be done at any time by replying “STOP” to any SMS message received. Alternatively, direct contact can be made to request removal from the messaging list.
7- Help:
For any issues, reply with the keyword HELP. Alternatively, help can be obtained directly from us at (insert the link)
Additional Options:
If SMS messages are not desired, the SMS consent box on forms can be left unchecked.
8- Standard Messaging Disclosures:
Message and data rates may apply.
Opt out at any time by texting “STOP.”
For assistance, text “HELP” or visit our [Privacy Policy] and [Terms and Conditions] pages.
Message frequency may vary